Policies, Terms and Conditions and FAQ
- Credit Cards
- Customer Conduct
- Fraud Screening - FRAUD-WATCH
- Multiple Product Orders (part orders)
- Order Acceptance Policy
- Order Tracking
- Other Conditions
- Out of Stock
- Privacy on Other Web Sites
- Restocking / Administration
- Returns / Refunds
- S.1. Shipping and delivery times
- S.2. Shipping - FAQ
- Typographical Errors
We accept the following credit and debit cards: Visa, Visa Debit, Visa Electron and MasterCard. We use PayPal Pro as our card payment providers. There is no surcharge for using your card or paypal account to make purchases.
Customer Conduct... Unacceptable behaviour
Fraud Screening - FRAUD-WATCH
This site may contain links to other sites on the Internet that are owned and operated by third parties. By using our site you acknowledge that we're not responsible for the operation of, or content located on or through any such site.
For a multiple product order, we will make every attempt to ship all of the products contained on the order at the same time. Products that are unavailable at the time of shipping will be shipped as soon as they become available, unless you infor
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserves the right at any time after receipt of your order to acce
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day or by the next business day if your order is received after. 12pm and for orders received on Saturday, Sunday or any major public holiday.
We do not store any credit or debit card details nor do we share customer details with any 3rd parties.
Returned orders and cancellation of orders will be subject to a restocking / administration fee of 15%.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will als
Shipping is only on working days (Mon, Tue, Wed, Thu, Fri). Orders are processed and shipped between 1 to 5 working days from the receipt of the order depending on the time the order was placed. Please note: We are based on the Isle of Man and ad
Frequently Asked Questions relating to shipping of orders...
The price you see against a product is inclusive of VAT.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr